Message From Michael -- February 18, 2008

I SPY WITH MY LITTLE EYE

THE SMART TV SHOWS OF ALL TIME

SOMETHING HAPPENS SOME PLACE TO SOMEONE

WHO DO YOU BELIEVE

COCKTAIL CHATTER


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I SPY WITH MY LITTLE EYE: Billions and Billions of videos. Two separate reports attest to the growing popularity of online video usage. Although the now resolved writers’ strike might have contributed to it, comScore Video Metrix reports that the number of online videos viewed passed the 10 Billion mark in December. A separate study by the Solutions Research Group found that the number of Americans who have watched one of their favorite TV shows on the Internet has nearly doubled in the past year. That’s 43% of the online population, or 80 Million Americans, compared to 25% a year ago. When you consider all videos online, comScore says three-quarters (76.7%) of all U.S. Internet users have viewed videos online. Of course, Google’s YouTube site accounted for most of those viewings – a third (32.6%), more than 3.3 Billion videos. Nobody else even comes close. Fox Interactive came in second with 358 Thousand videos and 3.5% of the market, followed by Yahoo (340 Thousand and 3.4%), Viacom (237 Thousand and 2.3%) and Microsoft (180 Thousand and 1.8%).

Even more astounding (at least to me, but I’m easily astounded), one in five Online Americans say they watch TV on the Web on a weekly basis – which the Solutions Research Group notes is well ahead of the 14% watching cable’s video-on-demand offerings. The hot shows on the Internet included Heroes, Grey’s Anatomy, Dancing with the Stars, Ugly Betty, Chuck, CSI, House, Kitchen Nightmares, Smallville and Gossip Girl. And as long as I’m being astounded, comScore says online viewers watched an average of 3.4 hours of online video during the month – a 34% increase since the beginning of 2007. The average online video duration was 2.8 minutes but then again the ‘average’ online video viewer ‘consumed’ 72 videos.

As a footnote, I should point out an article by Mike Shields in MediaWeek that major broadcasters, NBC Universal and Viacom, continue to resist placing their content on YouTube. Of course, NBC does have hulu.com as well as its own site. YouTube points out in the article that it has deals with 18 groups, including Hearst Corp., Tribune Broadcasting, Oprah’s Harpo, Reuters and even PBS. And, no, I don’t understand why Viacom resists making a deal with YouTube while CBS doesn’t.

THE SMARTEST TV SHOWS OF ALL TIME: As long as I’m on a TV kick, website fancast.com, which allows people to develop their own TV viewing guide of favorite shows both on line and on air, has created a ‘smart’ TV list, based on an interview with the chairman of Mensa International, the organization for people whose IQ is in the top 2% of the population. Chairman Jim Werdell’s obviously personal list includes M-A-S-H, Cosmos (with Carl Sagan), CSI, House, West Wing, Boston Legal, All in the Family, Frasier, Mad About You and Jeopardy which he says tests intelligence as well as knowledge. Werdell cites most of the shows for their smart ‘repartee.’ You can read more at http://thebiz.fancast.com/2008/02/exclusive_mensa_chair_picks_th.html.

SOMETHING HAPPENS SOME PLACE TO SOMEONE: With that heavy duty definition of news, CNN has launched its iReports.com “user powered news” website. The site says there were 89,894 iReports filed worldwide, of which 915 made it on to CNN. The site bills itself as Unedited, Unfiltered, and one is tempted to say un-interesting, but I won’t; after all it is a beta site. Let me just say the lead story, billed as Breaking News, this morning was a video of an argument between a ketchup bottle and a mustard bottle. The second story on the home page, actually made it to CNN, is a video version book report on Lord of the Flies done a la Wolf Blitzer’s Situation Room. Just out of curiosity, I checked out the morning line-up on Current TV which relies heavily but not solely on user generated reports. The lead was an edited version of John McCain talking about Iraq and set to a sort of rap beat and which actually was from YouTube. Of course, the second story was about a man getting a Pug… as in dog. As a side note, MTV has launched a political version of user generated news titled Choose or Lose with a “street team” of ‘reporters’ in all 50 states and D.C.

WHO DO YOU BELIEVE: If you’re like most people, you believe your friends and relatives and your peer group. Two separate surveys came to the same conclusion when looking at online products and services and, by extension, all products and services. Two-thirds of those surveyed say consumer generated reviews and ratings were the most important thing for them in making decisions. A Forrester Research survey of 5,000 online consumers found that not only did two thirds (64%) want to see user ratings and reviews on Websites, nearly the same number (59%)wanted product or price comparison testimonials and half (49%) wanted customer testimonials. A similar survey by Jupiter Research and Bazaarvoice found even more (70%) rated online product ratings and reviews the most helpful when researching products which two thirds (65%) of them did online even when they purchased offline. But here is where it gets interesting (well, to me, anyway) “trust in online reviews was found to be at its greatest when readers heard both sides of the story.” More than half (56%) say they wanted to know both the pros and cons of a product’s ‘attributes.’

Okay, the part my television brethren won’t like – online customer reviews are FIVE times more influential (53%) than TV ads (11%) in the case of online users thinking about spending money, according to the Jupiter survey which focused on U.K. consumers. Somewhat oddly, according to the Forrester survey, only one in five (23%) want the ability to upload or view their own content and only slightly more than that (29%) wanted quizzes or questionnaires. Not surprisingly Gen Yers (18 to 27) responded more positively toward entertaining games, quizzes, questionnaires and sharing content, followed by the Gen Xers (28 to 41).

COCKTAIL CHATTER: Organic milk is taking the place of high octane energy drinks and fruit flavored bottled water as the ‘cutting-edge’ beverage with double digit sales growth, in part because of the smaller price difference with regular milk but mainly because of its perceived health benefits, according to the website, Progressive Grocer. Mexico City has started a women-only bus service in the city because of the problem of women being groped and verbally abused on the public transportation. According to trend watching newsletter, Springwise, similar services have been started in Egypt, India, Brazil, Taiwan, the Philippines and Japan along with taxis in the U.K., Russia, India, Dubai and Iran. An employment website called TheLadders aimed exclusively at high earners looking for jobs paying $100,000-plus, has been started by a former executive from hotjobs.com.

A FINAL NOTE OF CLARIFICATION: Last week’s MfM reported on the amount of ‘non-programming content’, including ads, aired on cable and broadcast networks as compiled by the Kaiser Family Foundation. One key point was left out: the analysis was based on the programming on the network affiliates, not just the networks alone. For each network, programming for the ten networks was sampled on local stations in seven different markets across the country, TO allow for regional differences and to create a composite week’s worth of programming. Thanks to sharp-eyed reader Devoe Slisher, of Fox59 and TheCW4 in Indianapolis for catching that.

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